Frequently Asked Questions

Hyalite provides recurring cleaning (weekly, biweekly, or every four weeks), deep cleaning for first-time visits or seasonal resets, move-in/move-out cleaning for empty-home transitions, and add-on services like oven cleaning, refrigerator interior, interior windows, baseboards, pet-hair detail, and linen changes.

Deep cleaning is a thorough first clean designed to reset your home to a consistent baseline. Recurring cleaning maintains that standard with regular visits. Most first-time clients start with a deep clean, then transition to recurring cleaning for ongoing upkeep.

The Hyalite Standard defines a room-by-room cleaning scope for every visit. Each service follows a defined checklist covering kitchens, bathrooms, living areas, bedrooms, and common surfaces. View the full Hyalite Standard for details on what's included in each room.

Add-on services include oven interior cleaning, refrigerator interior, interior windows, baseboards, pet-hair detail, and linen changes. These can be added to any service during your estimate request.

No, Hyalite focuses on residential cleaning for homes in the Bozeman area. We do not offer commercial cleaning services at this time.

Not at this time. Hyalite is structured around recurring, deep, and move-in/move-out residential cleaning.

Pricing depends on home size, service type, condition, pets, frequency, and add-ons. The estimate form collects the information needed to recommend the right service level and provide a clear quote.

Yes. Submit an estimate request and we'll respond with a clear, no-obligation quote. Request your estimate.

No long-term contracts. Recurring cleaning can be paused or cancelled with 24-hour notice. You're free to adjust your schedule as needed.

Payment methods will be confirmed before launch. We'll provide clear payment options during the estimate process.

No extra travel fees within our standard service area (Bozeman, Belgrade, Four Corners, Gallatin Valley).

Submit an estimate request, we'll confirm details and scope, then schedule your first cleaning. The process is designed to be straightforward and transparent.

We recommend booking 1-2 weeks in advance for your first clean. Recurring clients can schedule further out based on availability.

Cleaning is available Monday through Saturday. Specific hours will be confirmed before launch. We'll work with you to find a time that fits your schedule.

No, as long as access instructions are confirmed in advance. We'll follow the agreed service scope and any priority notes you provide.

Yes, with 24-hour notice. See our service policies for full details.

Yes, Hyalite brings standard supplies and equipment needed for the confirmed service. Eco-friendly options are available upon request.

Yes. If you have preferences for specific cleaning products or have sensitive surfaces, note it in your estimate request so we can plan accordingly.

Pets are welcome. Please tell us about pets and provide any access instructions or special handling needs when requesting your estimate so the visit can be planned appropriately.

Tell us during the estimate so we can plan accordingly. We'll adjust our approach for delicate materials, specialty finishes, or specific care requirements.

Yes, Hyalite cleans all residential types within our service area, including apartments, condos, townhomes, and single-family homes.

If something covered by your confirmed cleaning scope was missed, notify us within 24 hours of the service. We'll review the concern and make it right when it falls within the agreed service.

We require 24-hour notice for cancellations and rescheduling. See our service policies for full details.

Hyalite serves Bozeman, Belgrade, Four Corners, Gallatin Valley, and nearby areas by request. Contact us to confirm service availability for your location.

Insurance details will be confirmed before launch. We're committed to operating with appropriate coverage and professional standards.

Contact us within 24 hours of the service. We'll review your concern and address it according to our service policies. See our service policies for the full process.